Terms and Conditions & User Instructions

Last Updated: 29.06.2026 | V2

Welcome to Davo Workspace. These Terms and Conditions govern the contractual relationship between Intuitive Trust SL, based in Spain (hereinafter referred to as "Provider"), and the users (hereinafter referred to as "User") of the software platform provided at askdavo.com and its associated subdomains (hereinafter referred to as "Software" or "Davo").

§ 1 Subject of Contract, Licenses & Subscription Plans

1. The Provider provides the User with a software-based platform (Software-as-a-Service) for digital text structuring, visual stimulus reduction, priority management, and simulated communication exercises.

2. The Software is provided under various flexible subscription and tariff models (e.g., free access variants, paid premium tiers, or dedicated business and enterprise extensions). The specific scope of features, services, and applicable fees is determined solely by the **current service and price description at the time of contract conclusion**, as published on the official website askdavo.com.

3. The provider reserves the right to adjust tariff names, functional packages, and service scopes at any time in order to further develop the service technically, increase security standards, or comply with legal requirements. This applies in particular if the provider replaces tools with technically equivalent or improved alternatives. In doing so, the essential functionality of the contractually agreed core service for the user shall be maintained and shall not be unreasonably impaired.

§ 2 CRITICAL MEDICAL DISCLAIMER (IMPORTANT)

THE USER IS EXPRESSLY AND UNAMBIGUOUSLY NOTIFIED THAT THE SOFTWARE PROVIDED BY THE PROVIDER IS NOT A MEDICAL DEVICE WITHIN THE MEANING OF THE EUROPEAN MEDICAL DEVICE REGULATION (MDR) OR ANY OTHER NATIONAL HEALTH LAWS.

THE PLATFORM, ITS ALGORITHM-BASED OUTPUTS (AI MODELS), AND VISUAL STRUCTURING TOOLS DO NOT CONSTITUTE THERAPEUTIC, PSYCHOLOGICAL, PSYCHIATRIC, OR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT AT ANY TIME, AND CAN NEVER SUBSTITUTE QUALIFIED PROFESSIONAL HEALTHCARE INTERVENTION.

Use of the Software is entirely at the User's own risk and responsibility. In the event of a health, psychological, or emotional crisis, qualified medical or therapeutic help must be sought immediately.

§ 3 User Responsibility for AI-Generated Content (Human-in-the-Loop)

1. The Software utilizes Artificial Intelligence (AI) to process, analyze, and generate text drafts. The User acknowledges that AI systems may produce incomplete, factually incorrect, or erroneous results (commonly known as "hallucinations").

2. **User's Duty to Verify:** The User is strictly required to **completely, independently, and critically review all texts, email drafts, task lists, deadlines, appointments, and analyses generated by the Software** before copying, reusing, or transmitting them to any third party.

3. Sending communication drafts or relying on schedules, dates, or advice structured by the Software is done exclusively at the User's own risk.

§ 3a Use of Calendar Interfaces (Google & Outlook)

1. The software provides interfaces for the purely visual consolidation of external calendar data (e.g., Google Calendar). The provider assumes no liability for the permanent availability, error-free transmission, or minute-by-minute synchronicity of these external interfaces.

2. The user remains fully responsible for verifying business-critical or health-relevant deadlines and appointments directly within their primary calendar systems. Any liability for missed appointments due to asynchronous API connections is fully excluded in accordance with § 4 of these Terms.

§ 4 LIMITATION OF LIABILITY & WARRANTY

1. The Provider shall be liable without limitation for damages resulting from injury to life, body, or health caused by a willful or negligent breach of duty by the Provider.

2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

3. IN NO EVENT SHALL INTUITIVE TRUST SL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, PRIVATE OR PROFESSIONAL CONFLICTS, REPRIMANDS BY EMPLOYERS, THIRD-PARTY CLAIMS, OR MISSED DEADLINES ARISING OUT OF OR IN CONNECTION WITH YOUR RELIANCE ON THE AI OUTPUT.

§ 5 MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

1. If you reside in or access the Software from the United States of America, you agree that any dispute, claim, or controversy arising out of or relating to these Terms shall be settled by **mandatory binding individual arbitration**, and you expressly waive the right to trial by jury or to participate in a class action lawsuit.

§ 6 Governing Law, Severability & Jurisdiction

1. These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Spain, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers within the European Union, the mandatory consumer protection laws of their country of residence remain unaffected.

2. If the User is a merchant, a legal entity under public law, or an entrepreneur, the courts at the registered seat of Intuitive Trust SL in Spain shall have exclusive jurisdiction over all disputes.

3. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by the applicable statutory laws.

4. If you are a consumer residing in a jurisdiction with mandatory consumer protection laws that provide a higher level of protection than Spanish law, those mandatory local laws shall prevail.

§ 7 Dispute Resolution

We always strive to resolve any disagreements arising from our contractual relationship amicably.

Please note that we are not legally obligated to participate in a dispute resolution procedure before a consumer arbitration board and currently do not participate in them.